Bitso incident

Service Interruption: ARS Deposits and Withdrawals

Major Resolved View vendor source →

Bitso experienced a major incident on December 16, 2025 affecting Bank Transfer (COELSA), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 10:25 PM UTC
Resolved
Dec 16, 2025, 10:37 PM UTC
Duration
12m
Detected by Pingoru
Dec 16, 2025, 10:25 PM UTC

Affected components

Bank Transfer (COELSA)

Update timeline

  1. identified Dec 16, 2025, 10:25 PM UTC

    We are currently experiencing a service interruption affecting Argentine Peso (ARS) deposits and withdrawals. Our engineering teams have been alerted and are actively investigating the root cause of this issue. We understand the inconvenience this causes and are working with the highest priority to restore full functionality as quickly as possible. Thank you for your patience. --------------------- Estamos experimentando una interrupción del servicio que afecta a los depósitos y retiros en Peso Argentino (ARS). Nuestros equipos de ingeniería han sido alertados y están investigando activamente la causa raíz de este problema. Comprendemos los inconvenientes que esto ocasiona y estamos trabajando con la máxima prioridad para restablecer la funcionalidad completa tan pronto como sea posible.

  2. resolved Dec 16, 2025, 10:37 PM UTC

    The issue affecting Argentinian Peso (ARS) deposits and withdrawals has been resolved. We apologize for any inconvenience this temporary outage may have caused. Thank you for your patience. ---------------------------------------- El problema que afectaba a los depósitos y retiros en Peso Argentino (ARS) ha sido resuelto. Lamentamos cualquier inconveniente que esta interrupción temporal haya podido causar. Gracias por su paciencia.