Bitso experienced a minor incident on January 31, 2026, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 31, 2026, 04:55 AM UTC
Due to an issue with a third-party provider's infrastructure, we observe degradation to validate CURP for Mexican clients . Our engineering team is following up on this to restore the service at the earliest. We apologize for the inconvenience. If you need further assistance, please contact us through our Help Center at https://support.bitso.com/
- resolved Jan 31, 2026, 06:19 AM UTC
This incident has been resolved.