Bitpanda incident

We are experiencing issues with one of database clusters causing downtime for most of our services.

Critical Resolved View vendor source →

Bitpanda experienced a critical incident on February 20, 2025, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 10:38 PM UTC
Resolved
Feb 20, 2025, 11:16 PM UTC
Duration
37m
Detected by Pingoru
Feb 20, 2025, 10:38 PM UTC

Update timeline

  1. investigating Feb 20, 2025, 10:38 PM UTC

    We are currently investigating with highest priority.

  2. monitoring Feb 20, 2025, 11:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2025, 11:16 PM UTC

    This incident has been resolved.