Bitpanda incident
We have identified an issue causing Visa deposits to fail when processed through Worldpay.
Bitpanda experienced a minor incident on March 14, 2025 affecting Payment methods, lasting 12h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Payment methods
Update timeline
- investigating Mar 14, 2025, 12:30 AM UTC
We have identified an issue causing Visa deposits to fail when processed through Worldpay. Our team is currently investigating the root cause and working on a permanent fix. Further updates will be provided as soon as more information becomes available. In the meantime, please use the alternative deposit options. We apologize for any inconvenience and appreciate your patience.
- resolved Mar 14, 2025, 01:27 PM UTC
This incident has been resolved.