Bitpanda incident

We are currently experiencing issues while requesting a new Bitpanda Card due to inability to confirm Proof of Address

Minor Resolved View vendor source →

Bitpanda experienced a minor incident on March 15, 2025 affecting Bitpanda Card, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2025, 12:02 PM UTC
Resolved
Mar 15, 2025, 04:10 PM UTC
Duration
4h 8m
Detected by Pingoru
Mar 15, 2025, 12:02 PM UTC

Affected components

Bitpanda Card

Update timeline

  1. investigating Mar 15, 2025, 12:02 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 15, 2025, 04:09 PM UTC

    Issue has been fixed, normal function is restored.

  3. resolved Mar 15, 2025, 04:10 PM UTC

    This incident has been resolved.