Bitpanda incident

Gmail - Bitpanda emails classified as spam

Minor Resolved View vendor source →

Bitpanda experienced a minor incident on March 24, 2025 affecting Notification service (SMS/Calls/Emails/Push), lasting 19h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 12:22 PM UTC
Resolved
Mar 25, 2025, 08:05 AM UTC
Duration
19h 43m
Detected by Pingoru
Mar 24, 2025, 12:22 PM UTC

Affected components

Notification service (SMS/Calls/Emails/Push)

Update timeline

  1. investigating Mar 24, 2025, 12:22 PM UTC

    We are investigating reports of our emails classified as spam by Gmail. We are working on resolving the issue with our partners

  2. resolved Mar 25, 2025, 08:05 AM UTC

    Our partners were able to resolve the incident on their end.