Bitpanda experienced a minor incident on May 22, 2025 affecting Bitpanda Web Application (https://web.bitpanda.com), lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Bitpanda Web Application (https://web.bitpanda.com)
Update timeline
- investigating May 22, 2025, 10:05 AM UTC
We’re aware of an issue preventing some customers from completing cryptocurrency withdrawals on the Bitpanda web app. Mobile apps remain fully functional. Our team is actively working to restore normal service. In the meantime, please use the Bitpanda iOS or Android app to withdraw funds. Thank you for your patience—we’ll post an update as soon as the web app is operating normally.
- resolved May 22, 2025, 02:07 PM UTC
This incident has been resolved.