Bitfocus experienced a minor incident on September 30, 2026 affecting Clarity Human Services, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Clarity Human Services
Update timeline
- identified Sep 30, 2026, 08:48 PM UTC
Status: Identified Some users may have issues logging into Clarity. Our authentication platform vendor has identified the problem and is working on a solution. Affected components Clarity Human Services (Partial outage)
- resolved Sep 30, 2026, 09:59 PM UTC
Status: Resolved The issue is now resolved. Affected components Clarity Human Services (Operational)