Bitdefender Outage History
Bitdefender is up right nowPingoru has recorded 12 incidents for Bitdefender: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 208 (0%) |
Incidents, newest first
Major May 1, 2026 Certificate errors when accessing the dashboard 1h 36m Platform, Dashboard, API
Started May 01, 2026, 07:30 AM UTC· resolved May 01, 2026, 09:07 AM UTC
- investigating May 01, 2026, 07:30 AM UTC
We are currently investigating an issue where expired TLS certificates are impacting the UI and API. Automatic certificate rotation did not complete as expected, resulting in expired certificates remaining on Kubernetes pods. Our engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as more information becomes available.
- investigating May 01, 2026, 08:16 AM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved May 01, 2026, 09:07 AM UTC
We've now resolved the incident. Thanks for your patience.
Major September 19, 2025 Connectivity Issues 1d 1h Email Security, Europe, North America, United Arab Emirates and 2 more
Started Sep 19, 2025, 06:16 AM UTC· resolved Sep 20, 2025, 07:44 AM UTC
- investigating Sep 19, 2025, 06:16 AM UTC
Engineers are investigating connectivity issues with Email Security and will provide further updates soon.
- identified Sep 19, 2025, 08:06 AM UTC
We've confirmed there is a problem with our Microsoft Azure environment and we're working with them to resolve it. We hope to have an ETA shortly.
- identified Sep 19, 2025, 01:50 PM UTC
The issue has now been identified and addressed with our cloud provider. We will be commencing a controlled service restoration as soon as possible. We do apologise for the disruption this has caused, and will be contacting affected customers as soon as we have more information to share.
- identified Sep 19, 2025, 02:38 PM UTC
Due to delays in response from our primary cloud provider, we have rerouted traffic to a backup via AWS to enable mail flow. While advanced email security features are limited we will continue to restore full protection as quickly as possible today.
- monitoring Sep 19, 2025, 03:48 PM UTC
Our EMS Servers are now back online and processing emails on our primary cloud provider. While emails will start being processed, there will be delays for all emails. We are hoping these will resolve soon, however we will continue to update our status page. Please accept our sincerest apologies for the issue today. We will be contacting customers next week with an Root Cause Analysis.
- resolved Sep 20, 2025, 07:44 AM UTC
We've now resolved the incident. Thanks for your patience.
Major September 9, 2025 Inbound Email Delays on EU 20h 47m Email Security, Europe
Started Sep 09, 2025, 11:29 AM UTC· resolved Sep 10, 2025, 08:16 AM UTC
- investigating Sep 09, 2025, 11:29 AM UTC
We are currently experiencing an increase in load on our inbound email servers, causing a delay of approximately 30 minutes for delivery. We are actively investigating the issue, however we do apologise for any inconvenience caused.
- identified Sep 09, 2025, 01:04 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Sep 09, 2025, 02:39 PM UTC
We have resolved the increase in load on our Email Servers, and inbound email has now returned to normal on EU. Please contact support if you notice any delays of emails after 15:30GMT today.
- monitoring Sep 09, 2025, 02:40 PM UTC
We have resolved the increase in load on our Email Servers, and inbound email has now returned to normal on EU. Please contact support if you notice any delays of emails after 15:30GMT today.
- resolved Sep 10, 2025, 08:16 AM UTC
We've now resolved the incident. Thanks for your patience.
Major September 3, 2025 Investigating reports of delays on inbound email 22h 1m Email Security, Europe, North America, United Arab Emirates
Started Sep 03, 2025, 10:32 AM UTC· resolved Sep 04, 2025, 08:33 AM UTC
- investigating Sep 03, 2025, 10:32 AM UTC
Engineers are investigating reports of delays processing inbound emails for some customers. We apologise for the inconvenience and will provide further updates shortly.
- identified Sep 03, 2025, 01:26 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Sep 03, 2025, 04:22 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Sep 04, 2025, 08:33 AM UTC
We've now resolved the incident. Thanks for your patience.
Major March 6, 2025 Problems logging in 34m Platform, Dashboard
Started Mar 06, 2025, 07:15 PM UTC· resolved Mar 06, 2025, 07:49 PM UTC
- investigating Mar 06, 2025, 07:15 PM UTC
Engineers are investigating problems signing in to the Email Console from Bitdefender GravityZone
- identified Mar 06, 2025, 07:28 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Mar 06, 2025, 07:44 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Mar 06, 2025, 07:49 PM UTC
We've now resolved the incident. Thanks for your patience. The incident was caused by an update that was applied at approximately 18:00 UTC related to an upcoming feature. This introduced a new flag, used during login, which failed to deploy properly into production. It was specific to GravityZone single-sign-on. Once identified, engineers were able to apply a fix within a short period of time to resolve the issue.
Major February 24, 2025 On-demand Scanning Timeouts 1h 48m Email Security, LinkScan
Started Feb 24, 2025, 08:00 PM UTC· resolved Feb 24, 2025, 09:48 PM UTC
- investigating Feb 24, 2025, 08:00 PM UTC
We're currently investigating reports of timeouts with rewritten URL's. If you need to reveal the original URL please use the decode tool at https://lsems.gravityzone.bitdefender.com/reveal
- identified Feb 24, 2025, 08:08 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Feb 24, 2025, 09:09 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Feb 24, 2025, 09:48 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 7, 2025 Email Delivery Delays 3h 12m Email Security, Europe
Started Feb 07, 2025, 07:54 AM UTC· resolved Feb 07, 2025, 11:06 AM UTC
- investigating Feb 07, 2025, 07:54 AM UTC
Engineers have identified email delivery delays in the UK/EU region. Early indications suggest a connectivity problem with an upstream threat feed. We're working to resolve the problem.
- monitoring Feb 07, 2025, 09:05 AM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Feb 07, 2025, 11:06 AM UTC
We've now resolved the incident. Thanks for your patience.
Major December 28, 2024 Linkscan time-out issues [All Regions] 4h 32m Email Security, Europe, North America, United Arab Emirates and 2 more
Started Dec 28, 2024, 09:19 AM UTC· resolved Dec 28, 2024, 01:51 PM UTC
- investigating Dec 28, 2024, 09:19 AM UTC
We are currently investigating reports of Linkscan links timing out. We have managed to replicate the issue across multiple regions and we’re trying to identify and resolve the issue as soon as possible. In the meantime please use our linkscan reveal tool to decipher links: https://linkscan.io/reveal We’d like to thank you for your patience and apologise for any inconvenience.
- monitoring Dec 28, 2024, 11:25 AM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Dec 28, 2024, 01:51 PM UTC
We've now resolved the incident. Thanks for your patience.