Resolved after 22 hours 1 minute, affecting Email Security and Europe and 1 more, on September 3, 2025.
We've fixed the core issue, and are waiting for things to recover.
Affected components
Email SecurityEuropeNorth AmericaUnited Arab Emirates
Update timeline
- investigating Sep 03, 2025, 10:32 AM UTC
Engineers are investigating reports of delays processing inbound emails for some customers. We apologise for the inconvenience and will provide further updates shortly.
- identified Sep 03, 2025, 01:26 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Sep 03, 2025, 04:22 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Sep 04, 2025, 08:33 AM UTC
We've now resolved the incident. Thanks for your patience.
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