Bitdefender GravityZone incident

Login issues on GravityZone Cloud Instance 1

Minor Resolved View vendor source →

Bitdefender GravityZone experienced a minor incident on October 9, 2025 affecting GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com) and Management Console, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 09:24 AM UTC
Resolved
Oct 09, 2025, 10:23 AM UTC
Duration
59m
Detected by Pingoru
Oct 09, 2025, 09:24 AM UTC

Affected components

GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com)Management Console

Update timeline

  1. investigating Oct 09, 2025, 09:24 AM UTC

    GravityZone Login is currently experiencing issues for GravityZone Cloud Instance 1. Our team is actively investigating the issue. Users may be unable to log in at this time. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally. Error displayed: Authentication failed. Wrong username or password Login should be possible after several attempts.

  2. monitoring Oct 09, 2025, 09:46 AM UTC

    A fix has been implemented for the issue affecting the GravityZone login services on GravityZone Cloud Instance 1. We are currently monitoring to ensure stability of the solution.

  3. resolved Oct 09, 2025, 10:23 AM UTC

    Access to GravityZone Cloud Instance 1 has been restored. During this incident, endpoint protection was not impacted, and all other services within GravityZone remained operational.