Bitdefender GravityZone incident

Communication Delay between GravityZone Cloud and Endpoints

Minor Resolved View vendor source →

Bitdefender GravityZone experienced a minor incident on December 3, 2025 affecting GravityZone -> Endpoint Communication, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 09:47 AM UTC
Resolved
Dec 03, 2025, 10:37 AM UTC
Duration
49m
Detected by Pingoru
Dec 03, 2025, 09:47 AM UTC

Affected components

GravityZone -> Endpoint Communication

Update timeline

  1. investigating Dec 03, 2025, 09:47 AM UTC

    We are aware of an issue affecting the communication between GravityZone and managed endpoints. Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays. Installing Bitdefender Endpoint Security Tools using lightweight installation packages may fail. However, installations using full kits will work without issues. Endpoint protection is unaffected, and all endpoints remain protected. Our team is actively investigating the cause and will keep you informed.

  2. resolved Dec 03, 2025, 10:37 AM UTC

    This incident has been resolved.