Bitdefender GravityZone incident

Login issues for GravityZone Cloud Instance 2

Minor Resolved View vendor source →

Bitdefender GravityZone experienced a minor incident on December 18, 2025 affecting Management Console, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 08:56 AM UTC
Resolved
Dec 18, 2025, 09:16 AM UTC
Duration
20m
Detected by Pingoru
Dec 18, 2025, 08:56 AM UTC

Affected components

Management Console

Update timeline

  1. investigating Dec 18, 2025, 08:56 AM UTC

    We are currently investigating login failures for a subset of GravityZone users. Users might notice "An error occured while connecting to the backend server" message. Our teams are working on restoring the functionality. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally

  2. resolved Dec 18, 2025, 09:16 AM UTC

    This incident has been resolved.