BitbyBit Outage History

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BitbyBit had 11 outages in the last 2 years totaling 164h 55m of downtime — averaging 0.5 incidents per month.

There were 11 BitbyBit outages since July 19, 2024 totaling 164h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitxbit.com

Critical July 2, 2026

Teams Direct Routing Phone System Outage

Detected by Pingoru
Jul 02, 2026, 02:17 PM UTC
Resolved
Jul 02, 2026, 04:23 PM UTC
Duration
2h 6m
Affected: Hosted Voice
Timeline · 3 updates
  1. investigating Jul 02, 2026, 02:17 PM UTC

    Microsoft Teams has made a certificate change that is impacting inbound/outbound calls through the platform. Bit by Bit is making adjustments to get calling functioning working again

  2. identified Jul 02, 2026, 02:29 PM UTC

    Outbound calling should be working with all customer instances. If it is still not working, please email [email protected] to report the issue. Carrier ticket 34817470 to point to equipment that supports the new certificates.

  3. resolved Jul 02, 2026, 04:23 PM UTC

    This should be resolved now. Inbound/outbound calling is flowing through teams phone system with the new certificates.

Read the full incident report →

Critical January 22, 2026

Microsoft 365 Service Outage

Detected by Pingoru
Jan 22, 2026, 10:40 PM UTC
Resolved
Jan 23, 2026, 01:10 PM UTC
Duration
14h 29m
Timeline · 2 updates
  1. identified Jan 22, 2026, 10:40 PM UTC

    We are currently experiencing widespread issues with Microsoft 365 services, including Outlook, Teams, and SharePoint. Users may be unable to login or access emails. We are monitoring the vendor's status and will provide updates as they become available. Track the official status here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

  2. resolved Jan 23, 2026, 01:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 02:12 PM UTC
Resolved
Nov 18, 2025, 10:32 PM UTC
Duration
8h 19m
Timeline · 3 updates
  1. investigating Nov 18, 2025, 02:12 PM UTC

    Cloudflare, a company that helps websites secure and manage their internet traffic, is experiencing issues with its global network, disrupting service for many websites and apps. Customers could experience outages with websites such as 3bExam.com and SmartAdmissions.ai along with many other websites and web-based applications. “Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers,” the company posted in a status update shortly before 7 a.m. “We are working to understand the full impact and mitigate this problem.” In an update about 20 minutes later, it said disruptions had begun to ease, but said it was continuing to investigate the issue. By 8:15 a.m., the company said that error levels for some of its services had “returned to pre-incident rates,” and that it was continuing to work on restoring other services. Bit by Bit will continue to monitor the incident and report as new updates are received.

  2. investigating Nov 18, 2025, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2025, 10:32 PM UTC

    Cloudflare has resolved their issue and all of your Cloudflare accessible services should be fully restored

Read the full incident report →

Critical September 17, 2025

Data center outage

Detected by Pingoru
Sep 17, 2025, 01:46 PM UTC
Resolved
Sep 18, 2025, 02:25 PM UTC
Duration
1d
Affected: Hosted FaxHosted VoiceDatacenter
Timeline · 7 updates
  1. investigating Sep 17, 2025, 01:46 PM UTC

    Hosts in NY Data center are currently offline. Bit by Bit is investigating.

  2. investigating Sep 17, 2025, 02:16 PM UTC

    We are still working on identifying root cause of the outage. The colocation has power and internet but endpoints are not properly communicating on the internet route. Still investigating root cause.

  3. investigating Sep 17, 2025, 02:55 PM UTC

    Bit by Bit has believes that this is an internet routing issue between the carriers and Digital Realty (NY data center) and opening up tickets accordingly. We are still investigating.

  4. identified Sep 17, 2025, 03:07 PM UTC

    Received the following email from one of our carriers. Dear Cogent Customer, We are currently experiencing an outage on our network. We are working to resolve this as quickly as possible. If you need to open an individual ticket on this event, please e-mail [email protected] and reference outage NA305433989. Impacted Region: Clifton, NJ Order(s) Impacted: 3-001038734 Outage Ticket: NA305433989 Thank You, Cogent Support

  5. identified Sep 17, 2025, 03:51 PM UTC

    Root cause of outage is data center power problems caused outages with internet carriers in Digital Reality data center. Routes are coming back online.

  6. identified Sep 17, 2025, 04:02 PM UTC

    Some endpoints are slow to come up. Will continue to monitor and investigate.

  7. resolved Sep 18, 2025, 02:25 PM UTC

    All endpoints were back online by 2 PM EST on 9/17. Will continue to monitor but issue is resolved.

Read the full incident report →

Notice August 28, 2025

Teams Outage

Detected by Pingoru
Aug 28, 2025, 11:53 AM UTC
Resolved
Aug 29, 2025, 07:47 PM UTC
Duration
1d 7h
Affected: Microsoft Teams Phones
Timeline · 6 updates
  1. investigating Aug 28, 2025, 11:53 AM UTC

    Microsoft Teams is having an outbound calling issue that we are investigating. Some inbound calls may be impacted as well

  2. investigating Aug 28, 2025, 02:02 PM UTC

    We are still researching this issue. We have opened a ticket up with Microsoft for their review

  3. investigating Aug 28, 2025, 11:24 PM UTC

    Outbound performance is working but is taking a long time for calls to get connected. Inbound calling is working 100% now.

  4. investigating Aug 29, 2025, 12:16 PM UTC

    Several of our carrier partners had issues due to regulatory changes. Inbound calling should be 100% restored. Outbound calling does work, but it takes a long time before the call connects. This should be resolved today. Bit by Bit is closely monitoring and continuing adjustments, with full stabilization of service expected to be resolved today. We appreciate your patience as we work to ensure consistent, reliable service.

  5. investigating Aug 29, 2025, 01:41 PM UTC

    Outbound calling should be restored through the teams platform. Please report any issues to [email protected] and we will investigate.

  6. resolved Aug 29, 2025, 07:47 PM UTC

    Service has been restored

Read the full incident report →

Notice August 28, 2025

Hosted Fax Carrier impact

Detected by Pingoru
Aug 28, 2025, 11:53 AM UTC
Resolved
Aug 29, 2025, 07:47 PM UTC
Duration
1d 7h
Affected: Hosted Fax
Timeline · 5 updates
  1. investigating Aug 28, 2025, 11:53 AM UTC

    We are investigating a carrier outage that is impacting some inbound/outboung calling quality

  2. investigating Aug 28, 2025, 02:03 PM UTC

    Bit by Bit is in the process of re-routing all outbound traffic to known good carriers. We are still working with the carrier where inbound numbers are impacted.

  3. investigating Aug 28, 2025, 11:23 PM UTC

    Inbound calling is restored 100%. Outbound calling may still see slight performance degrade. BBB is still working with the problematic carrier to resolve outstanding issues

  4. investigating Aug 29, 2025, 12:18 PM UTC

    Several of our carrier partners had issues due to regulatory changes. Inbound calling should be 100% restored. Outbound calling has been re-routed to another carrier partner. The carrier issues should be resolved today. Bit by Bit is closely monitoring and continuing adjustments, with full stabilization of service expected to be resolved today. We appreciate your patience as we work to ensure consistent, reliable service.

  5. resolved Aug 29, 2025, 07:47 PM UTC

    This has been resolved.

Read the full incident report →

Critical April 24, 2025

Teams phone outage

Detected by Pingoru
Apr 24, 2025, 05:20 PM UTC
Resolved
Apr 25, 2025, 02:20 PM UTC
Duration
20h 59m
Affected: Microsoft Teams Phones
Timeline · 4 updates
  1. investigating Apr 24, 2025, 05:20 PM UTC

    We are getting reports from hosted teams customers that they are unable to perform the following: Inbound calling Outbound calling Bit by Bit will open a ticket with Microsoft to further investigate.

  2. investigating Apr 24, 2025, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 24, 2025, 05:38 PM UTC

    MS Ticket number: 2598658. It appears that phones are operational again. Bit by Bit will continue to monitor the situation.

  4. resolved Apr 25, 2025, 02:20 PM UTC

    After 24 hours of stable service, system is at 100% functional.

Read the full incident report →

Notice March 3, 2025

Problems withe MS Teams Phone System

Detected by Pingoru
Mar 03, 2025, 05:11 PM UTC
Resolved
Mar 03, 2025, 09:55 PM UTC
Duration
4h 43m
Affected: Microsoft Teams Phones
Timeline · 2 updates
  1. identified Mar 03, 2025, 05:11 PM UTC

    Microsoft ticket TM1022107 has been opened - The issue is logged and being investigated.

  2. resolved Mar 03, 2025, 09:55 PM UTC

    Per Microsoft, this is resolved.

Read the full incident report →

Notice September 11, 2024

Microsoft Azure VDI Outage

Detected by Pingoru
Sep 11, 2024, 03:35 PM UTC
Resolved
Sep 11, 2024, 07:53 PM UTC
Duration
4h 18m
Timeline · 2 updates
  1. investigating Sep 11, 2024, 03:35 PM UTC

    Microsoft is reporting an outage with Azure VDIs Information Active - Azure Virtual Desktop across multiple regions Starting at approximately 14:30 UTC on 11 September 2024, we received customer reports alerting us to an issue impacting the Azure Virtual Desktop service across multiple regions. We are aware of this issue, and we are currently investigating. Further details will be provided as information becomes available. This message was last updated at 15:03 UTC on 11 September 2024

  2. resolved Sep 11, 2024, 07:53 PM UTC

    Sep 11, 2024, 5:51 AM EDT We've developed and deployed a fix to repair the configuration issue and are monitoring the deployment as it saturates throughout the environment. We anticipate the fix be saturated by Wednesday, September 11, 2024, and then we'll conduct a further monitoring period to ensure that impact has been fully resolved.

Read the full incident report →