Bitbucket incident

Degraded performance of Bitbucket cloud

Minor Resolved View vendor source →

Bitbucket experienced a minor incident on March 12, 2026 affecting Website and API and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 08:48 AM UTC
Resolved
Mar 12, 2026, 12:33 PM UTC
Duration
3h 45m
Detected by Pingoru
Mar 12, 2026, 08:48 AM UTC

Affected components

WebsiteAPIGit via SSHAuthentication and user managementGit via HTTPSWebhooksSource downloadsPipelinesGit LFSEmail delivery

Update timeline

  1. investigating Mar 12, 2026, 08:48 AM UTC

    We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

  2. investigating Mar 12, 2026, 09:40 AM UTC

    We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

  3. investigating Mar 12, 2026, 10:52 AM UTC

    Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.

  4. investigating Mar 12, 2026, 12:05 PM UTC

    Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.

  5. resolved Mar 12, 2026, 12:33 PM UTC

    We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.