Bitbucket experienced a critical incident on October 15, 2026 affecting Website and API and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2026, 10:07 AM UTC
We are actively investigating an issue affecting Bitbucket Cloud. Impacted users may experience connection errors, timeouts, or an inability to access the Bitbucket web interface and Pipelines. Our teams are actively investigating the cause to mitigate the impact and restore service as quickly as possible. We will provide our next update within 30 minutes, or sooner if there is a material update.
- investigating Oct 15, 2026, 10:49 AM UTC
We continue to actively investigate the issue impacting Bitbucket Cloud. Affected users may still experience errors, timeouts, or difficulty accessing the web interface, and Pipelines. Our teams are working through several recovery paths to mitigate the impact and restore full platform availability as quickly as possible. We will provide our next update in 60 minutes, or sooner.
- monitoring Oct 15, 2026, 11:49 AM UTC
A fix has been implemented, and core services have recovered. The Bitbucket-pipelines is currently clearing backlogged builds and continuing to recover. We are monitoring performance closely before declaring full resolution. Next update in 60 minutes, or sooner.
- resolved Oct 15, 2026, 12:08 PM UTC
On October 15th, 2026, between 10:42 UTC to 11:14 UTC, some Bitbucket Cloud users may have experienced disruptions accessing the web interface and running Pipelines. The issue has now been resolved and the service is operating normally for all the customers.