Resolved after 21 minutes, affecting Web Application and Backend Service, on November 12, 2026.
We are currently investigating an issue affecting our production environment. Users may experience errors or downtime when attempting to access the following pages: - Issue - Viewer - Files All other services and pages remain operational. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible.
Affected components
Update timeline
- investigating Nov 12, 2026, 07:09 PM UTC
We are currently investigating an issue affecting our production environment. Users may experience errors or downtime when attempting to access the following pages: - Issue - Viewer - Files All other services and pages remain operational. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible.
- resolved Nov 12, 2026, 07:31 PM UTC
This incident has been resolved.
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Amazon Web Services