BIM Track incident

Automatic email filing to projects temporarily unavailable

Resolved after 11 minutes, affecting Web Application, on August 18, 2026.

identified Aug 18, 2026, 02:23 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 18, 2026, 02:22 PM UTC
Resolved
Aug 18, 2026, 02:34 PM UTC
Duration
11m
Detected by Pingoru
Aug 18, 2026, 02:22 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 18, 2026, 02:22 PM UTC

    Automatic filing of emails into projects (triggered when emails arrive in an Outlook folder) is temporarily unavailable. All affected emails will be filed to their projects automatically once the system recovers.

  2. identified Aug 18, 2026, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

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