Resolved after 1 hour 30 minutes, on October 5, 2020.
Starting at 5:00 PM EST, the API was not responding to requests. Issue was due to a change in DNS configuration that prevented clients to resolve the API URL api.bimtrackapp.co The incident lasted around 30 minutes and monitoring determined that the issue was completely resolved by 5:30 PM EST.
Update timeline
- resolved Oct 06, 2020, 02:27 PM UTC
Starting at 5:00 PM EST, the API was not responding to requests. Issue was due to a change in DNS configuration that prevented clients to resolve the API URL api.bimtrackapp.co The incident lasted around 30 minutes and monitoring determined that the issue was completely resolved by 5:30 PM EST.
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