BIM Track incident
Problem affecting 3D model publishing and IFC upload in Canada
Major Vendor's status page →
Resolved after 7 hours 31 minutes, affecting Backend Service, on January 15, 2025.
The issue has been resolved by Microsoft, 3D model publishing and IFC upload is operational again in all regions.
Affected components
Backend Service
Update timeline
- investigating Jan 15, 2025, 04:19 PM UTC
A Microsoft issue with the Batch service affects our 3D model publishing from the Revit and Navisworks addins and IFC upload from the website viewer, for hubs in the Canada region.
- identified Jan 15, 2025, 04:20 PM UTC
The issue has been identified and Microsoft is working on a fix for this issue.
- resolved Jan 15, 2025, 11:51 PM UTC
The issue has been resolved by Microsoft, 3D model publishing and IFC upload is operational again in all regions.
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