Resolved after 21 hours 42 minutes, affecting Authentication Service, on February 13, 2025.
We implemented a temporary fix to allow log in and sign up. We are working on a more permanent fix.
Affected components
Authentication Service
Update timeline
- identified Feb 13, 2025, 07:32 PM UTC
An issue prevents logging in to Newforma Konekt with a username and password. We have identified the cause and are working on a fix. Users logging in with their Microsoft accounts are not affected.
- monitoring Feb 13, 2025, 07:59 PM UTC
We implemented a temporary fix to allow log in and sign up. We are working on a more permanent fix.
- resolved Feb 14, 2025, 05:15 PM UTC
The issue has now been fully resolved.
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