BIM Track incident
Website pages not loading, caused by Azure issue
BIM Track experienced a critical incident on October 29, 2025 affecting Web Application, lasting 8h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:25 PM UTC
Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.
- identified Oct 29, 2025, 06:27 PM UTC
A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version.
- monitoring Oct 29, 2025, 10:07 PM UTC
Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered.
- resolved Oct 30, 2025, 12:33 AM UTC
This incident has been resolved.