Billpocket incident

C4 - Intermitencia Card Processor Billpocket (MX) - BBVA BANCOMER

Notice Resolved View vendor source →
Started
Apr 30, 2026, 06:19 PM UTC
Resolved
May 01, 2026, 12:11 AM UTC
Duration
5h 51m
Detected by Pingoru
Apr 30, 2026, 06:19 PM UTC

Update timeline

  1. monitoring Apr 30, 2026, 06:19 PM UTC

    Se evidencia un incremento de rechazos con el emisor por el causal “Response received too late.”. El procesador ha comentado que se tienen rechazos con con BBVA el cual ya fue reportado con la camara Eglobal.. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

  2. monitoring Apr 30, 2026, 11:07 PM UTC

    Se continúa evidenciando alta cantidad de rechazos por causal ““Response received too late.”. De lado de Prosa, que la entidad no ha dado un ETA estimado, se mantiene en monitoreo.

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