Billpocket incident

Intermitencia Card Processor Billpocket (MX) - EDENRED

Notice Resolved View vendor source →
Started
Feb 12, 2026, 11:17 PM UTC
Resolved
Feb 12, 2026, 11:51 PM UTC
Duration
34m
Detected by Pingoru
Feb 12, 2026, 11:17 PM UTC

Update timeline

  1. monitoring Feb 12, 2026, 11:17 PM UTC

    Se evidencia un aumento de rechazos por “Emisor o switch no funciona” para Billpocket(MX) asociados al BIN 636318 (banco emisor). Prosa ha comentado que tenemos identificado un tema con banco Edenred, ya está escalado con el emisor. Se mantiene en monitoreo

  2. resolved Feb 12, 2026, 11:51 PM UTC

    Los rechazos por “Emisor o switch no funciona” para Billpocket(MX) asociados al BIN 636318 (banco emisor)se detuvieron a las 17:32 (hora MX), se evidencia estabilidad al momento por lo que se da por finalizado el incidente. Se mantiene en monitoreo y cualquier novedad se comunicará oportunamente

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