BigPanda incident

Unified Analytics - Showing Stale Data

Minor Resolved View vendor source →

BigPanda experienced a minor incident on August 26, 2025 affecting Unified Analytics, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 12:46 PM UTC
Resolved
Aug 26, 2025, 06:04 PM UTC
Duration
5h 18m
Detected by Pingoru
Aug 26, 2025, 12:46 PM UTC

Affected components

Unified Analytics

Update timeline

  1. investigating Aug 26, 2025, 12:46 PM UTC

    Currently, the Unified Analytics page is operational, but is displaying data from 24 hours ago or older. We are actively investigating what is preventing the data refresh.

  2. identified Aug 26, 2025, 12:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2025, 03:46 PM UTC

    A fix has been applied, and we are monitoring as the Cubes rebuild.

  4. resolved Aug 26, 2025, 06:04 PM UTC

    This incident has been resolved, and the cubes have updated as expected.