Resolved after 2 hours 35 minutes, affecting Syncing and iOS Mobile App and 1 more, on February 1, 2026.
All Big Team Challenge services are back online and we're monitoring for any further issues.
Affected components
Update timeline
- investigating Feb 01, 2026, 04:21 PM UTC
We're investigating increased errors and a partial outage with Big Team Challenge. We'll update this status page as soon as we've identified the cause.
- identified Feb 01, 2026, 04:30 PM UTC
We have identified an issue with one of our primary databases. Automatic failover happened and services are online again. We will continue to investigate the root cause with our cloud hosting company.
- identified Feb 01, 2026, 04:43 PM UTC
Our cloud hosting company have confirmed they are experiencing an incident relating to their storage backend which is impacting our system - https://status.upcloud.com/incidents/l8k6s07bspyq.
- monitoring Feb 01, 2026, 06:19 PM UTC
All Big Team Challenge services are back online and we're monitoring for any further issues.
- resolved Feb 01, 2026, 06:57 PM UTC
Our cloud hosting company has confirmed that their incident is resolved.
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