Big Team Challenge experienced a minor incident on February 1, 2026 affecting Syncing and iOS Mobile App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 01, 2026, 04:21 PM UTC
Status: Investigating We're investigating increased errors and a partial outage with Big Team Challenge. We'll update this status page as soon as we've identified the cause. Affected components Web Application (Partial outage) Android Mobile App (Partial outage) Syncing (Partial outage) iOS Mobile App (Partial outage)
- identified Feb 01, 2026, 04:30 PM UTC
Status: Identified We have identified an issue with one of our primary databases. Automatic failover happened and services are online again. We will continue to investigate the root cause with our cloud hosting company. Affected components Web Application (Operational) Android Mobile App (Operational) Syncing (Operational) iOS Mobile App (Operational)
- identified Feb 01, 2026, 04:43 PM UTC
Status: Identified Our cloud hosting company have confirmed they are experiencing an incident relating to their storage backend which is impacting our system - https://status.upcloud.com/incidents/l8k6s07bspyq. Affected components Web Application (Operational) Android Mobile App (Operational) Syncing (Operational) iOS Mobile App (Operational)
- monitoring Feb 01, 2026, 06:19 PM UTC
Status: Monitoring All Big Team Challenge services are back online and we're monitoring for any further issues. Affected components iOS Mobile App (Operational) Web Application (Operational) Android Mobile App (Operational) Syncing (Operational)
- resolved Feb 01, 2026, 06:57 PM UTC
Status: Resolved Our cloud hosting company has confirmed that their incident is resolved. Affected components Syncing (Operational) iOS Mobile App (Operational) Web Application (Operational) Android Mobile App (Operational)