Android app crash
Affected: Android Mobile App
Big Team Challenge Outage History
Big Team Challenge is up right nowBig Team Challenge had 7 outages in the last 2 years totaling 6h 37m of downtime — averaging 0.3 incidents per month.
There were 7 Big Team Challenge outages since September 24, 2025 totaling 6h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Help Inbox Outage
Affected: Help and Support
Timeline · 2 updates
- investigating Mar 16, 2026, 03:55 PM UTC
Status: Investigating Our live chat and email (help) inbox is experiencing an outage: https://www.intercomstatus.com/eu-hosting/incidents/01KKVNFPVWF2QZJ22YX9Z1JJRR We'll post an update once our provider has an update or has resolved the underlying issue. Affected components Help and Support (Full outage)
- resolved Mar 16, 2026, 04:45 PM UTC
Status: Resolved Our live chat and help inbox has recovered from an earlier outage. Affected components Help and Support (Operational)
Big Team Challenge Outage
Affected: SyncingiOS Mobile AppWeb ApplicationAndroid Mobile App
Timeline · 5 updates
- investigating Feb 01, 2026, 04:21 PM UTC
Status: Investigating We're investigating increased errors and a partial outage with Big Team Challenge. We'll update this status page as soon as we've identified the cause. Affected components Web Application (Partial outage) Android Mobile App (Partial outage) Syncing (Partial outage) iOS Mobile App (Partial outage)
- identified Feb 01, 2026, 04:30 PM UTC
Status: Identified We have identified an issue with one of our primary databases. Automatic failover happened and services are online again. We will continue to investigate the root cause with our cloud hosting company. Affected components Web Application (Operational) Android Mobile App (Operational) Syncing (Operational) iOS Mobile App (Operational)
- identified Feb 01, 2026, 04:43 PM UTC
Status: Identified Our cloud hosting company have confirmed they are experiencing an incident relating to their storage backend which is impacting our system - https://status.upcloud.com/incidents/l8k6s07bspyq. Affected components Web Application (Operational) Android Mobile App (Operational) Syncing (Operational) iOS Mobile App (Operational)
- monitoring Feb 01, 2026, 06:19 PM UTC
Status: Monitoring All Big Team Challenge services are back online and we're monitoring for any further issues. Affected components iOS Mobile App (Operational) Web Application (Operational) Android Mobile App (Operational) Syncing (Operational)
- resolved Feb 01, 2026, 06:57 PM UTC
Status: Resolved Our cloud hosting company has confirmed that their incident is resolved. Affected components Syncing (Operational) iOS Mobile App (Operational) Web Application (Operational) Android Mobile App (Operational)