Big Team Challenge experienced a minor incident on March 16, 2026 affecting Help and Support, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Help and Support
Update timeline
- investigating Mar 16, 2026, 03:55 PM UTC
Status: Investigating Our live chat and email (help) inbox is experiencing an outage: https://www.intercomstatus.com/eu-hosting/incidents/01KKVNFPVWF2QZJ22YX9Z1JJRR We'll post an update once our provider has an update or has resolved the underlying issue. Affected components Help and Support (Full outage)
- resolved Mar 16, 2026, 04:45 PM UTC
Status: Resolved Our live chat and help inbox has recovered from an earlier outage. Affected components Help and Support (Operational)