Big Team Challenge incident

Help Inbox Outage

Resolved after 50 minutes, affecting Help and Support, on March 16, 2026.

investigating Mar 16, 2026, 03:55 PM UTC

Our live chat and email (help) inbox is experiencing an outage: https://www.intercomstatus.com/eu-hosting/incidents/01KKVNFPVWF2QZJ22YX9Z1JJRR We'll post an update once our provider has an update or has resolved the underlying issue.

Started
Mar 16, 2026, 03:55 PM UTC
Resolved
Mar 16, 2026, 04:45 PM UTC
Duration
50m
Detected by Pingoru
Mar 16, 2026, 03:55 PM UTC

Affected components

Help and Support

Update timeline

  1. investigating Mar 16, 2026, 03:55 PM UTC

    Our live chat and email (help) inbox is experiencing an outage: https://www.intercomstatus.com/eu-hosting/incidents/01KKVNFPVWF2QZJ22YX9Z1JJRR We'll post an update once our provider has an update or has resolved the underlying issue.

  2. resolved Mar 16, 2026, 04:45 PM UTC

    Our live chat and help inbox has recovered from an earlier outage.

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