BetterNow incident

Elevated Errors

Major Resolved View vendor source →

BetterNow experienced a major incident on December 17, 2025 affecting BetterNow Platform and api.betternow.org, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 06:18 PM UTC
Resolved
Dec 17, 2025, 06:54 PM UTC
Duration
36m
Detected by Pingoru
Dec 17, 2025, 06:18 PM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Dec 17, 2025, 06:18 PM UTC

    We're experiencing an elevated level errors and are currently looking into the issue.

  2. monitoring Dec 17, 2025, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2025, 06:54 PM UTC

    This incident has been resolved.