BetterNow incident

VIpps/MobilePay errors

Resolved after 6 hours 46 minutes, affecting Donation Payment Processing, on January 19, 2026.

monitoring Jan 19, 2026, 10:54 AM UTC

https://vipps.statuspage.io/incidents/0qmhyt9df92b according to Vipps a fix has been put into place. We are also seeing the error rate normalize.

Started
Jan 19, 2026, 10:45 AM UTC
Resolved
Jan 19, 2026, 05:32 PM UTC
Duration
6h 46m
Detected by Pingoru
Jan 19, 2026, 10:45 AM UTC

Affected components

Donation Payment Processing

Update timeline

  1. investigating Jan 19, 2026, 10:45 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 19, 2026, 10:54 AM UTC

    https://vipps.statuspage.io/incidents/0qmhyt9df92b according to Vipps a fix has been put into place. We are also seeing the error rate normalize.

  3. resolved Jan 19, 2026, 05:32 PM UTC

    This incident has been resolved.

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