BetterNow experienced a minor incident on January 19, 2026 affecting Donation Payment Processing, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Donation Payment Processing
Update timeline
- investigating Jan 19, 2026, 10:45 AM UTC
We are currently investigating this issue.
- monitoring Jan 19, 2026, 10:54 AM UTC
https://vipps.statuspage.io/incidents/0qmhyt9df92b according to Vipps a fix has been put into place. We are also seeing the error rate normalize.
- resolved Jan 19, 2026, 05:32 PM UTC
This incident has been resolved.