BetterNow incident

Intermittent Payment Errors

Resolved after 56 minutes, affecting Donation Payment Processing, on September 22, 2021.

monitoring Sep 22, 2021, 08:20 AM UTC

QuickPay reports that their systems are operational again. We'll continue to monitor for problems.

Started
Sep 22, 2021, 08:14 AM UTC
Resolved
Sep 22, 2021, 09:10 AM UTC
Duration
56m
Detected by Pingoru
Sep 22, 2021, 08:14 AM UTC

Affected components

Donation Payment Processing

Update timeline

  1. identified Sep 22, 2021, 08:14 AM UTC

    Some QuickPay payment requests are refused with errors. https://status.quickpay.net/incidents/407 is their status issue for the problem

  2. monitoring Sep 22, 2021, 08:20 AM UTC

    QuickPay reports that their systems are operational again. We'll continue to monitor for problems.

  3. resolved Sep 22, 2021, 09:10 AM UTC

    This incident has been resolved.

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