BetterNow incident

Errors connecting to payment provider (QuickPay)

Resolved after 35 minutes, affecting Donation Payment Processing, on October 8, 2021.

monitoring Oct 08, 2021, 05:36 AM UTC

Quickpay's incident is here: https://status.quickpay.net/incidents/409 They are currently reporting that the issue is fixed, we will continue to monitor for errors

Started: Oct 08, 2021, 05:33 AM UTC
Resolved: Oct 08, 2021, 06:09 AM UTC
Duration: 35m
Detected by Pingoru: Oct 08, 2021, 05:33 AM UTC

Affected components

Donation Payment Processing

Update timeline

investigating Oct 08, 2021, 05:33 AM UTC

We are currently investigating this issue.
monitoring Oct 08, 2021, 05:36 AM UTC

Quickpay's incident is here: https://status.quickpay.net/incidents/409 They are currently reporting that the issue is fixed, we will continue to monitor for errors
resolved Oct 08, 2021, 06:09 AM UTC

This incident has been resolved.

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