Resolved after 4 hours 25 minutes, affecting BetterNow Platform and api.betternow.org, on October 13, 2022.
We saw a brief period of network timeout errors with the BetterNow platform and api. For now it looks like a fix has been implemented by our upstream providers and the services have recovered. We will continue to monitor the services.
Affected components
Update timeline
- investigating Oct 13, 2022, 09:12 AM UTC
We are currently investigating this issue.
- investigating Oct 13, 2022, 09:13 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2022, 09:19 AM UTC
We saw a brief period of network timeout errors with the BetterNow platform and api. For now it looks like a fix has been implemented by our upstream providers and the services have recovered. We will continue to monitor the services.
- resolved Oct 13, 2022, 01:37 PM UTC
This incident has been resolved.
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