BetterNow incident

Increased error rate

Resolved after 2 hours 5 minutes, affecting BetterNow Platform and api.betternow.org, on October 7, 2024.

monitoring Oct 07, 2024, 08:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 07, 2024, 07:53 AM UTC
Resolved
Oct 07, 2024, 09:59 AM UTC
Duration
2h 5m
Detected by Pingoru
Oct 07, 2024, 07:53 AM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Oct 07, 2024, 07:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2024, 08:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2024, 09:59 AM UTC

    This incident has been resolved.

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