Resolved after 5 hours 13 minutes, affecting BetterNow Platform and api.betternow.org, on October 9, 2024.
We are seeing response times improve in all regions.
Affected components
BetterNow Platformapi.betternow.org
Update timeline
- investigating Oct 09, 2024, 01:21 PM UTC
We're seeing longer response times than normal from some regions.
- investigating Oct 09, 2024, 01:33 PM UTC
For now it seems our monitoring from North America and South America are seeing the worst response times, while Europe and Asia-Pacific are only slightly elevated.
- identified Oct 09, 2024, 01:58 PM UTC
This looks to be a repeat of yesterday's incident: https://status.heroku.com/incidents/2685
- monitoring Oct 09, 2024, 04:44 PM UTC
We are seeing response times improve in all regions.
- resolved Oct 09, 2024, 06:35 PM UTC
This incident has been resolved.
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