Resolved after 1 hour 29 minutes, affecting Donation Payment Processing, on September 30, 2025.
Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again. Our upstream payment provider will contact affected merchants with details about the issue.
Affected components
Update timeline
- investigating Sep 30, 2025, 01:11 PM UTC
We are currently investigating this issue.
- identified Sep 30, 2025, 01:23 PM UTC
We have identified an issue at our upstream payment provider and have contacted them so that they can correct the issue. We have temporarily disabled Swish payments until the issue is resolved. Card, MobilePay, Vipps, and bank transfer payments are unaffected.
- identified Sep 30, 2025, 02:01 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 30, 2025, 02:04 PM UTC
Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again. Our upstream payment provider will contact affected merchants with details about the issue.
- resolved Sep 30, 2025, 02:41 PM UTC
This incident has been resolved.
Your product runs on more than BetterNow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services