BetterCloud experienced a minor incident on September 4, 2025 affecting Workflows, lasting 5d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Workflows
Update timeline
- investigating Sep 04, 2025, 02:06 PM UTC
We are currently experiencing delays in action execution. Our team is actively investigating the root cause and working to restore normal processing as quickly as possible. We will provide updates here as soon as more information becomes available. If you have any questions, please contact our Support Team.
- monitoring Sep 04, 2025, 08:21 PM UTC
A fix has been implemented and we are monitoring as we process the backlog of delayed actions. We will provide another update here when we are fully caught up. If you have any questions, please contact our Support Team.
- resolved Sep 10, 2025, 01:16 PM UTC
This incident has been resolved.