BetterCloud incident

Ingestion Delays

Minor Resolved View vendor source →

BetterCloud experienced a minor incident on September 26, 2025 affecting Alerts and Directory and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 04:29 PM UTC
Resolved
Sep 26, 2025, 06:32 PM UTC
Duration
2h 2m
Detected by Pingoru
Sep 26, 2025, 04:29 PM UTC

Affected components

AlertsDirectoryFilesWorkflowsApplicationsData Protection

Update timeline

  1. monitoring Sep 26, 2025, 04:29 PM UTC

    Some functionality may be delayed as a result of a temporary Google Cloud Platform outage. We are monitoring outage status and we are processing the backlog of delayed events. We will provide another update when the delay has been resolved. If you have any questions, please contact our Support Team.

  2. resolved Sep 26, 2025, 06:32 PM UTC

    This incident has been resolved.