BetterCloud experienced a minor incident on January 5, 2026 affecting Workflows, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows
Update timeline
- investigating Jan 05, 2026, 09:54 PM UTC
We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
- resolved Jan 05, 2026, 10:27 PM UTC
We have implemented a fix that was causing Workflow Action delays for a subset of customers. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected].