Bentley Systems experienced a major incident on October 30, 2025 affecting Authentication / Login and User Management, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication / LoginUser Management
Update timeline
- investigating Oct 30, 2025, 12:29 PM UTC
Our team is currently investigating an issue with IMS. Some users may be having trouble with connection. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Oct 30, 2025, 12:37 PM UTC
Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.