Benevity incident
Donate and Volunteering intermittently not loading
Benevity experienced a critical incident on February 10, 2026 affecting Donate and Volunteer Core Services, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 09:22 PM UTC
We are experiencing intermittent outages across all sites. This is being investigated with urgency, and we will update the status page when more information is available.
- identified Feb 10, 2026, 09:34 PM UTC
Our cloud provider is experiencing an Incident, impacting all of our client sites intermittently. We are awaiting further updates from our provider, and are monitoring closely.
- identified Feb 10, 2026, 10:04 PM UTC
Our cloud provider's services are recovering, and site stability is restoring. Users may still see intermittent issues until a full recovery is achieved by the provider - we will continue to monitor until full resolution is achieved.
- resolved Feb 10, 2026, 10:50 PM UTC
Our cloud provider's services have fully recovered, and our sites are fully operational. Thank you for your patience and understanding.