Benevity incident

Causes Portal - Okta Login and Password Reset Issues

Major Resolved View vendor source →
Started
Mar 18, 2026, 07:06 PM UTC
Resolved
Mar 20, 2026, 09:52 PM UTC
Duration
2d 2h
Detected by Pingoru
Mar 18, 2026, 07:06 PM UTC

Affected components

Benevity Causes and Nonprofits Portal

Update timeline

  1. investigating Mar 18, 2026, 07:06 PM UTC

    Our team is investigating an issue with Okta SSO logins and password resets for the Causes Portal. We're working to resolve this as quickly as possible; please subscribe to this page for the latest updates.

  2. monitoring Mar 18, 2026, 07:54 PM UTC

    We’ve identified the cause of the Causes Portal outage and have taken steps to stabilize the platform. User workflows are currently functional, and we are continuing to monitor the situation closely to ensure full resolution.

  3. resolved Mar 20, 2026, 09:52 PM UTC

    The incident has been resolved. We apologize for any inconvenience this may have caused.

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