Benevity incident
Causes Portal - Okta Login and Password Reset Issues
Benevity experienced a major incident on March 18, 2026 affecting Benevity Causes and Nonprofits Portal, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Benevity Causes and Nonprofits Portal
Update timeline
- investigating Mar 18, 2026, 07:06 PM UTC
Our team is investigating an issue with Okta SSO logins and password resets for the Causes Portal. We're working to resolve this as quickly as possible; please subscribe to this page for the latest updates.
- monitoring Mar 18, 2026, 07:54 PM UTC
We’ve identified the cause of the Causes Portal outage and have taken steps to stabilize the platform. User workflows are currently functional, and we are continuing to monitor the situation closely to ensure full resolution.
- resolved Mar 20, 2026, 09:52 PM UTC
The incident has been resolved. We apologize for any inconvenience this may have caused.