Benevity incident

Versaic Production site experiencing slow performance

Minor Resolved View vendor source →
Started
Mar 31, 2026, 07:36 PM UTC
Resolved
Apr 06, 2026, 04:10 PM UTC
Duration
5d 20h
Detected by Pingoru
Mar 31, 2026, 07:36 PM UTC

Affected components

Grants Advanced (formerly Versaic)

Update timeline

  1. investigating Mar 31, 2026, 07:36 PM UTC

    We're currently investigating this issue and will have more details soon. Please subscribe to this page for the latest updates.

  2. investigating Mar 31, 2026, 08:02 PM UTC

    We are currently experiencing performance issues with the Versaic Admin Portal. Applicant sites are also impacted. Some users may encounter slow page load times or intermittent timeouts. Our team is actively investigating and working to restore normal performance. We will provide updates as more information becomes available.

  3. monitoring Mar 31, 2026, 09:37 PM UTC

    We have identified an issue and have deployed a mitigation. We will continue to monitor the situation but all services are now restored.

  4. resolved Apr 06, 2026, 04:10 PM UTC

    This incident has been resolved.

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