Benevity incident
Versaic Production site experiencing slow performance
Benevity experienced a minor incident on March 31, 2026 affecting Grants Advanced (formerly Versaic), lasting 5d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2026, 07:36 PM UTC
We're currently investigating this issue and will have more details soon. Please subscribe to this page for the latest updates.
- investigating Mar 31, 2026, 08:02 PM UTC
We are currently experiencing performance issues with the Versaic Admin Portal. Applicant sites are also impacted. Some users may encounter slow page load times or intermittent timeouts. Our team is actively investigating and working to restore normal performance. We will provide updates as more information becomes available.
- monitoring Mar 31, 2026, 09:37 PM UTC
We have identified an issue and have deployed a mitigation. We will continue to monitor the situation but all services are now restored.
- resolved Apr 06, 2026, 04:10 PM UTC
This incident has been resolved.