Affected components
Alaya by Benevity
Update timeline
- investigating Apr 15, 2026, 02:00 PM UTC
We are currently investigating an issue in with Alaya emails. Certain platform functionality may not work as a result.
- identified Apr 15, 2026, 02:24 PM UTC
This issue has been identified and the teams are working to implement a fix.
- monitoring Apr 15, 2026, 05:04 PM UTC
The fix has been implemented and has been tested and confirmed as working. Email services in Alaya should now be operating as normal.
- resolved Apr 15, 2026, 05:37 PM UTC
This incident has now been resolved.
Looking to track Benevity downtime and outages?
Pingoru polls Benevity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Benevity reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Benevity alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Benevity for free
5 free monitors · No credit card required