Benevity experienced a minor incident on April 15, 2026 affecting Alaya by Benevity, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Alaya by Benevity
Update timeline
- investigating Apr 15, 2026, 02:00 PM UTC
We are currently investigating an issue in with Alaya emails. Certain platform functionality may not work as a result.
- identified Apr 15, 2026, 02:24 PM UTC
This issue has been identified and the teams are working to implement a fix.
- monitoring Apr 15, 2026, 05:04 PM UTC
The fix has been implemented and has been tested and confirmed as working. Email services in Alaya should now be operating as normal.
- resolved Apr 15, 2026, 05:37 PM UTC
This incident has now been resolved.