Benevity incident
Mailbox grid view proposal export experiencing issues
Benevity experienced a minor incident on June 17, 2026 affecting Grants Advanced (formerly Versaic), lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2026, 04:20 PM UTC
We have identified an issue with the proposal exports from mailbox grid view that is currently affecting Grants Advanced clients using Cause search. Our team is working on a fix and we expect to release the update on Monday, June 22, 2026.
- identified Jun 17, 2026, 04:21 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 18, 2026, 05:25 PM UTC
A fix for this issue has been created and is pending release on Monday June 22nd, 2026
- identified Jun 22, 2026, 02:26 PM UTC
A fix has been published to the Versaic Prod environment. All exports are now available on the client portal.
- monitoring Jun 22, 2026, 02:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 22, 2026, 02:51 PM UTC
The issue affecting proposal exports from mailbox grid view for Grants Advanced clients using Cause search has been resolved. An update was released on Monday, June 22, 2026 and exports are now functioning as expected. We apologize for any disruption this caused.
- resolved Jun 22, 2026, 02:51 PM UTC
The issue affecting proposal exports from mailbox grid view for Grants Advanced clients using Cause search has been resolved. An update was released on Monday, June 22, 2026 and exports are now functioning as expected. We apologize for any disruption this caused.