Benevity incident
Canada Post Strike Impact – Effective November 15, 2024
Benevity experienced a minor incident on November 29, 2024 affecting Benevity Global Disbursements, lasting 20d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 29, 2024, 06:38 PM UTC
We want to inform you that the ongoing Canada Post strike, which began on November 15, is currently impacting the ability to send and receive mail, including checks. This disruption affects both business and nonprofit organizations in Canada, particularly those relying on checks for funding. We are actively working with impacted nonprofits and encouraging them to sign up for EFT payments as an alternative. To minimize disruption, we will expedite all checks over $5,000 CAD through an alternate carrier. We understand the importance of timely funding, especially ahead of the holiday season, and appreciate your patience as this situation is resolved.
- resolved Dec 20, 2024, 06:01 PM UTC
We are pleased to inform you that the Canada Post strike, which began on November 15, has officially come to an end. Regular mail services, including the delivery of checks, have resumed. However, we anticipate some delays in delivering checks to nonprofits as Canada Post restores normal operations following the strike.