Benevity incident

Cross Border donations failing via PayPal

Notice Resolved View vendor source →

Benevity experienced a notice incident on December 23, 2024 affecting Benevity Global Disbursements, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 10:45 PM UTC
Resolved
Dec 23, 2024, 10:45 PM UTC
Duration
—
Detected by Pingoru
Dec 23, 2024, 10:45 PM UTC

Affected components

Benevity Global Disbursements

Update timeline

  1. resolved Dec 23, 2024, 10:45 PM UTC

    We have identified and resolved an issue affecting cross-border donations made via PayPal. From December 20, 2024, 5:00 PM MST to December 23, 2024, 3:00 PM MST, users attempting to make donations were routed to an error page. The issue has now been resolved, and we encourage users to try submitting their donations again. We apologize for any inconvenience this may have caused and appreciate your patience.