Beeper incident

Login Verification Emails Not Sending

Resolved after 6 hours 50 minutes, affecting Beeper Status - Incident history service, on April 23, 2025.

resolved Apr 24, 2025, 04:54 AM UTC

Type: Incident Duration: 6 hours and 51 minutes Affected Components: Infrastructure Apr 24, 04:54:22 GMT+0 Resolved - This incident has been resolved.. Apr 23, 22:10:44 GMT+0 Monitoring - The issue with our email provider (SendGrid) has been resolved. Login verification codes are now sending normally, and users should be able to log in without any issues. We’re continuing to monitor to ensure everything remains stable. Thanks for your patience while we worked through this! If you're having any issues, please reach out to us over at [[email protected]](mailto:[email protected]) Thanks!. Apr 23, 22:03:35 GMT+0 Identified - We’re currently experiencing issues sending login verification codes via email. This is due to an outage with our email provider, SendGrid. As a result, users who are trying to log in and need a verification code via email may not be able to access their accounts..

Started
Apr 23, 2025, 10:03 PM UTC
Resolved
Apr 24, 2025, 04:54 AM UTC
Duration
6h 50m
Detected by Pingoru
Apr 23, 2025, 10:03 PM UTC

Affected components

Beeper Status - Incident history service

Update timeline

  1. resolved Apr 24, 2025, 04:54 AM UTC

    Type: Incident Duration: 6 hours and 51 minutes Affected Components: Infrastructure Apr 24, 04:54:22 GMT+0 Resolved - This incident has been resolved.. Apr 23, 22:10:44 GMT+0 Monitoring - The issue with our email provider (SendGrid) has been resolved. Login verification codes are now sending normally, and users should be able to log in without any issues. We’re continuing to monitor to ensure everything remains stable. Thanks for your patience while we worked through this! If you're having any issues, please reach out to us over at [[email protected]](mailto:[email protected]) Thanks!. Apr 23, 22:03:35 GMT+0 Identified - We’re currently experiencing issues sending login verification codes via email. This is due to an outage with our email provider, SendGrid. As a result, users who are trying to log in and need a verification code via email may not be able to access their accounts..

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