Beeper Outage History

Type: Incident Duration: 2 days, 4 hours and 2 minutes Affected Components: Tumblr Oct 18 , 20:59:51 GMT+0 Resolved - Tumblr is working normally in Beeper again. Thanks for your patience while we sorted it out. As always, if you're still having problems or run into any other issues, please reach out to us through the app, through [Report a Problem](https://help.beeper.com/en%5FUS/bug-report), or at [email protected].. Oct 16 , 16:57:36 GMT+0 Investigating - Tumblr messages aren't sending or arriving in Beeper right now. We're investigating and will post an update here..

Type: Incident Duration: 2 hours and 58 minutes Affected Components: Facebook Sep 10 , 16:05:45 GMT+0 Resolved - This incident has been resolved.. Sep 10 , 14:26:14 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Sep 10 , 13:27:38 GMT+0 Identified - We are continuing to work on a fix for this incident.. Sep 10 , 13:07:52 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 1 hour and 26 minutes Affected Components: Infrastructure Jun 27 , 20:18:31 GMT+0 Resolved - This incident has been resolved.. Jun 27 , 20:13:14 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Jun 27 , 19:37:24 GMT+0 Identified - We are continuing to work on a fix for this incident.. Jun 27 , 18:52:09 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 3 hours and 36 minutes Affected Components: Instagram May 30 , 05:55:00 GMT+0 Resolved - This incident has been fully resolved. Thank you for your patience. If you're still experiencing this issues, please reach out to us over at [email protected]. . May 29 , 17:00:00 GMT+0 Monitoring - We’re currently experiencing an outage affecting Instagram in Beeper. We’ve identified the issue and are deploying a fix now. Some users may be unable to send or receive Instagram messages while this is in progress. We’ll post another update once service is recovered..

Type: Incident Duration: 3 hours and 39 minutes Affected Components: Android App, Desktop App, iOS App, Infrastructure Mar 13 , 10:39:01 GMT+0 Resolved - This has now been resolved and login/registration should be working as normal.. Mar 13 , 08:18:21 GMT+0 Investigating - We are currently investigating this incident.. Mar 13 , 07:00:00 GMT+0 Investigating - Logins, registrations or connection modifications may be slow or fail. We are currently investigating the issue. Active Beeper logins and network connections are not affected..

Type: Incident Duration: 9 minutes Affected Components: Desktop App, Android App, Google Messages (SMS/RCS), WhatsApp, LinkedIn, Beeper/Matrix, Discord, iOS App, Facebook, Google Chat, Slack, Telegram, Signal, Infrastructure, Instagram Jan 28 , 23:52:16 GMT+0 Resolved - This incident has been resolved. A brief outage at one of our server providers caused the disruption. Thank you for patience and apologies for the disruption. . Jan 28 , 23:43:12 GMT+0 Investigating - We’re seeing issues across our systems that may impact login, registration, and message sending or receiving. We’re investigating and will share updates here as we learn more..

Type: Incident Duration: 3 hours and 34 minutes Affected Components: Slack, Signal Oct 20 , 11:03:52 GMT+0 Resolved - All chat networks have recovered and are back online.. Oct 20 , 09:46:06 GMT+0 Monitoring - Signal connections are recovering, but the servers are still slow. Oct 20 , 07:30:00 GMT+0 Identified - Amazon Web Services (AWS) is down along with huge chunks of the Internet, affecting Signal and Slack: <https://health.aws.amazon.com/health/status> Stay tuned, your accounts will auto reconnect when things are back up..

Type: Incident Duration: 6 hours and 51 minutes Affected Components: Infrastructure Apr 24 , 04:54:22 GMT+0 Resolved - This incident has been resolved.. Apr 23 , 22:10:44 GMT+0 Monitoring - The issue with our email provider (SendGrid) has been resolved. Login verification codes are now sending normally, and users should be able to log in without any issues. We’re continuing to monitor to ensure everything remains stable. Thanks for your patience while we worked through this! If you&#039;re having any issues, please reach out to us over at [[email protected]](mailto:[email protected]) Thanks!. Apr 23 , 22:03:35 GMT+0 Identified - We’re currently experiencing issues sending login verification codes via email. This is due to an outage with our email provider, SendGrid. As a result, users who are trying to log in and need a verification code via email may not be able to access their accounts..

Type: Incident Duration: 1 hour and 52 minutes Affected Components: Infrastructure Feb 6 , 10:18:00 GMT+0 Resolved - Media issues have now been resolved and we are continuing to monitor the situation.. Feb 6 , 08:39:14 GMT+0 Identified - We are continuing to work on a fix for this incident.. Feb 6 , 08:25:35 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 1 hour and 20 minutes Affected Components: Signal, Desktop App, Infrastructure, Beeper/Matrix, Instagram, Google Messages (SMS/RCS), WhatsApp, Discord, Slack, Android App, iOS App, Facebook, Telegram, Google Chat, LinkedIn Nov 19 , 14:35:54 GMT+0 Resolved - This incident has been resolved. If you experience any issues after this message, please report it through the app or by emailing us over at [[email protected]](mailto:[email protected]).. Nov 19 , 13:46:00 GMT+0 Monitoring - We implemented a fix and are currently monitoring the result.. Nov 19 , 13:15:55 GMT+0 Investigating - Users may be unable to access the app or send/receive messages during this time. Our team is actively investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. We appreciate your patience and understanding..