Resolved after 5 hours 45 minutes, affecting Publication websites, on October 20, 2025.
The fix from the third-party vendor looks to have worked and all systems are operational on our end now. We will continue to monitor for any changes.
Affected components
Update timeline
- identified Oct 20, 2025, 02:47 PM UTC
We have identified an issue triggered by one of our third-party cloud infrastructure vendors that is resulting in degraded performance. The main components currently affected are publication websites. The third-party vendor is aware of the issue and actively working on a fix. We will post updates as we have them.
- identified Oct 20, 2025, 03:00 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 05:54 PM UTC
The third-party cloud vendor has implemented a fix. We will continue to monitor.
- monitoring Oct 20, 2025, 06:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 08:33 PM UTC
The fix from the third-party vendor looks to have worked and all systems are operational on our end now. We will continue to monitor for any changes.
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